NEW MEXICO LONG TERM CARE OMBUDSMAN PROGRAM-ALTSD

Organization Name: NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD
Address: 2550 Cerrillos Road
Santa Fe, NM 87505
Toll Free Phone: 866-451-2901
Services Provided: Provides advocacy and complaint investigations for long term care residents and in-home advocacy for residents who have transitioned from a facility to home and community based services. The department's Long-Term Care Ombudsman Program provides a voice for the residents of long-term care facilities. The ombudsmen carry the wishes and complaints of the residents to the facility's management. On some occasions, however, the ombudsman can play a life-saving role by reporting the abuse, neglect or exploitation to state authorities and being directly involved in an ensuing investigation.

Adult Protective Intervention/Investigation
Adult Protective Services
Assistive Technology Information
Bathroom Modification Services
Comprehensive Information and Referral
Domestic Violence Hotlines
Elder/Dependent Adult Abuse Reporting
Health/Disability Related Support Groups
Home Improvement/Accessibility
Individual Advocacy
Information and Referral
Job Training Formats
Legal Counseling
On the Job Training
Prescription Drug Discount Cards
Prescription Drug Patient Assistance Programs
Prescription Expense Assistance
Protection and Advocacy for Individuals with Disabilities
Specialized Information and Referral
Utility Assistance
Original Source: University of New Mexico, Center for Development and Disability
Last Updated: 11/7/2018