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Hotlines, Child Abuse, Local

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Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM). (AIRS RP-1500.1400-150)

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Note: Service listings do not represent a recommendation or endorsement by the Medical Home Portal staff or its sponsoring organizations; nor do they reflect any assessment of the quality or value of a listed Service.

NM (5)


Albuquerque (2)


Farmington (1)


Gallup (1)


Santa Fe (1)


Nationwide (2)


NM

Albuquerque, NM

CHILD PROTECTIVE SERVICES CPS/CYFD-BERNALILLO, NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
4501 Indian School Blvd, NE
Albuquerque, NM 87110
 Phone: 505-841-6567
Service Categories:
Hotlines, Child Abuse, Local
State Abuse/Neglect Agencies
Organization Name: NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
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Address: 4501 Indian School Blvd, NE
Albuquerque, NM 87110
Phone: 505-841-6567
Toll Free Phone: 855-333-7233
Service Categories:
Hotlines, Child Abuse, Local
State Abuse/Neglect Agencies
URL: http://www.cyfd.org
Services Provided: Statewide Central Intake SCI is a hotline that receives reports of child abuse, neglect and exploitation. SCI is a unit within the New Mexico Children, Youth & Families Department/Protective Services Division. SCI operates 24 hours a day, 7days a week. Anyone who suspects that a child has been abused or neglected or is in danger of abuse or neglect is strongly encouraged to call SCI.

Sate Abuse/Neglect Agency
Source: University of New Mexico, Center for Development and Disability
Last Updated: 12/9/2019
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NEW MEXICO CRISIS AND ACCESS LINE
7850 Jefferson St. Ne
Albuquerque, NM 87109
 Phone: 866-821-9098
Service Categories:
Crisis Helplines/Hotlines
Crisis Mental Health Care
Hotlines, Child Abuse, Local
Hotlines, Domestic Violence, Local
Address: 7850 Jefferson St. Ne
Albuquerque, NM 87109
Phone: 866-821-9098
TDD: 855-227-5485
Toll Free Phone: 855-662-7474
Service Categories:
Crisis Helplines/Hotlines
Crisis Mental Health Care
Hotlines, Child Abuse, Local
Hotlines, Domestic Violence, Local
URL: http://www.nmcrisisline.com
Wheelchair Accessible: No Stairs in Service Delivery Areas
Services Provided: The New Mexico Crisis and Access Line NMCAL is a statewide mental health crisis line for anyone who resides in the State of New Mexico. It is the result of recommendations from the House Joint Memorial 17 Task Force. NMCAL is a centralized, single telephone number, answered by professional counselors 24-hours a day, 7 days a week, 365 days a year. Counselors have access to emergency workers if needed, are trained in assessing a crisis and responding with the least restrictive alternative. Additionally, callers are referred to resources local to them at the end of the call or by a follow up call by the next business day.

Child Abuse Hotlines
Crisis Intervention
Crisis Pregnancy Hotlines
Domestic Violence Hotlines
General Crisis Intervention Hotlines
LGBTQ Helplines
Mental Health Crisis Lines
Sexual Assault Hotlines
Suicide Prevention Hotlines
Source: University of New Mexico, Center for Development and Disability
Last Updated: 2/3/2020
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Farmington, NM

CHILD PROTECTIVE SERVICES CPS/CYFD-FARMINGTON, NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
2800 Farmington Avenue
Farmington, NM 87401
 Phone: 505-327-5316
Service Categories:
Hotlines, Child Abuse, Local
State Abuse/Neglect Agencies
Organization Name: NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
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Address: 2800 Farmington Avenue
Farmington, NM 87401
Phone: 505-327-5316
Toll Free Phone: 833-333-7233
Service Categories:
Hotlines, Child Abuse, Local
State Abuse/Neglect Agencies
URL: http://www.cyfd.org/reporters.htm
Services Provided: Statewide Central Intake SCI is a hotline that receives reports of child abuse, neglect and exploitation. SCI is a unit within the New Mexico Children, Youth & Families Department/Protective Services Division. SCI operates 24 hours a day, 7 days a week. Anyone who suspects that a child has been abused or neglected or is in danger of abuse or neglect is strongly encouraged to call SCI.

State Abuse/Neglect Agency
Child Abuse/Neglect Hotline
Source: University of New Mexico, Center for Development and Disability
Last Updated: 12/9/2019
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Gallup, NM

CHILD PROTECTIVE SERVICES CPS/CYFD-MCKINLEY COUNTY, NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
1720 East Aztec Avenue
Gallup, NM 87301
 Phone: 505-863-9556
Service Categories:
Assistive Technology Equipment
Assistive Technology Information & Training
Audiology
Child/Dependent Care Expense Assistance
Financial Assistance, Other
Furniture & Goods Assistance
Hotlines, Child Abuse, Local
Prosthetics/Orthotics/Seating
Public Assistance Programs
Rehabilitation / Habilitation Services
Resources for Child Care Providers
State Abuse/Neglect Agencies
Organization Name: NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
(Show others in Organization)
Address: 1720 East Aztec Avenue
Gallup, NM 87301
Phone: 505-863-9556
Toll Free Phone: 855-333-7233
Service Categories:
Assistive Technology Equipment
Assistive Technology Information & Training
Audiology
Child/Dependent Care Expense Assistance
Financial Assistance, Other
Furniture & Goods Assistance
Hotlines, Child Abuse, Local
Prosthetics/Orthotics/Seating
Public Assistance Programs
Rehabilitation / Habilitation Services
Resources for Child Care Providers
State Abuse/Neglect Agencies
URL: http://www.cyfd.org/reporters.htm
Services Provided: CYFD Office covering McKinley county.

Adapted Toys
Assistive Technology Training
Child Care Expense Assistance
Child Care Provider Referrals
Evaluation for Assistive Technology
Hearing Augmentation Aids
Household Related Public Assistance Programs
Prosthetics/Orthotics/Seating
Recreational Aids
Speech Aids
Sports/Leisure Aids
State Administered SSI Supplement Programs
Toys/Toy Loan
Source: University of New Mexico, Center for Development and Disability
Last Updated: 11/7/2018
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Santa Fe, NM

NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT (CYFD)
PO Drawer 5160
Santa Fe, NM 875025160
 Phone: 505-841-6100
Service Categories:
Hotlines, Child Abuse, Local
State Abuse/Neglect Agencies
Address: PO Drawer 5160
Santa Fe, NM 875025160
Phone: 505-841-6100
Toll Free Phone: 855-333-7233
Service Categories:
Hotlines, Child Abuse, Local
State Abuse/Neglect Agencies
URL: http://www.cyfd.org
Services Provided: Statewide Central Intake SCI is a hotline that receives reports of child abuse, neglect and exploitation. SCI is a unit within the New Mexico Children, Youth & Families Department/Protective Services Division. SCI operates 24 hours a day, 7 days a week. Anyone who suspects that a child has been abused or neglected or is in danger of abuse or neglect is strongly encouraged to call SCI.
Source: University of New Mexico, Center for Development and Disability
Last Updated: 11/25/2019
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Nationwide

National Child Sexual Exploitation Hotline, Children of the Night
14530 Sylvan Street
Van Nuys, CA 91411
 Phone: 800-551-1300 Crisis Line: 800-551-1300
Service Categories:
Homeless Shelters
Hotlines, Child Abuse, Local
Organization Name: Children of the Night
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Address: 14530 Sylvan Street
Van Nuys, CA 91411
Phone: 800-551-1300
Crisis Line: 800-551-1300
Toll Free Phone: 800-551-1300
Service Categories:
Homeless Shelters
Hotlines, Child Abuse, Local
Email: llee@childrenofthenight.org
URL: https://www.childrenofthenight.org/
Eligibility: Sex trafficking victims. Shelter for ages 11 to 17 only.
Services Provided: Child sexual exploitation/sex trafficking hotline and 24 bed shelter for children who are involved in sex trafficking. Onsite school and college placement program. Online high school equivalency and English as a second language.
Source: MHP-Nationwide
Last Updated: 11/19/2019
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Youth Runaway Safe Line, Covenant House
461 Eighth Avenue
New York, NY 10001
 Phone: 800-999-2929 Crisis Line: 800-999-2929
Service Categories:
Crisis Mental Health Care
Hotlines, Child Abuse, Local
Organization Name: Covenant House
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Address: 461 Eighth Avenue
New York, NY 10001
Phone: 800-999-2929
Crisis Line: 800-999-2929
TDD: 800-999-9915
Toll Free Phone: 800-999-2929
Service Categories:
Crisis Mental Health Care
Hotlines, Child Abuse, Local
URL: https://www.covenanthouse.org/
Eligibility: Open to the public
Services Provided: A toll-free, confidential crisis hotline which helps youth in need gain immediate access to crisis and counseling services. Also a resource for parents seeking guidance about difficult family situations or for those trying to locate a runaway child.
Source: Nationwide Suggest Providers Queue
Last Updated: 11/13/2019
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