Hotlines, Child Abuse, Local

Description: Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM). (AIRS RP-1500.1400-150)

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Disclaimer...
Note: Service listings do not represent a recommendation or endorsement by the Medical Home Portal staff or its sponsoring organizations; nor do they reflect any assessment of the quality or value of a listed Service.

Albuquerque, NM

Organization Name: NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
Address: 300 San Mateo NE Suite 500
Albuquerque, NM 87108
Phone: 505-841-6567
Toll Free Phone: 855-333-7233
Services Provided: Statewide Central Intake SCI is a hotline that receives reports of child abuse, neglect and exploitation. SCI is a unit within the New Mexico Children, Youth & Families Department/Protective Services Division. SCI operates 24 hours a day, 7days a week. Anyone who suspects that a child has been abused or neglected or is in danger of abuse or neglect is strongly encouraged to call SCI.

Adapted Toys
Assistive Technology Training
Child Care Expense Assistance
Child Care Provider Referrals
Evaluation for Assistive Technology
Hearing Augmentation Aids
Household Related Public Assistance Programs
Prosthetics/Orthotics/Seating
Recreational Aids
Speech Aids
Sports/Leisure Aids
State Administered SSI Supplement Programs
Toys/Toy Loan
Original Source: University of New Mexico, Center for Development and Disability
Last Updated: 11/7/2018
Address: 7850 Jefferson St. Ne
Albuquerque, NM 87109
Phone: 866-821-9098
TDD: 855-227-5485
Toll Free Phone: 855-662-7474
Wheelchair Accessible: No Stairs in Service Delivery Areas
Services Provided: The New Mexico Crisis and Access Line NMCAL is a statewide mental health crisis line for anyone who resides in the State of New Mexico. It is the result of recommendations from the House Joint Memorial 17 Task Force. NMCAL is a centralized, single telephone number, answered by professional counselors 24 hours a day, 7 days a week, 365 days a year. Counselors have access to emergency workers if needed, are trained in assessing a crisis and respoiding with the least restrivtice alternative. Additionally, callers are referred to resources local to them at the end of the call or by a follow up call by the next business day.

Child Abuse Hotlines
Crisis Intervention
Crisis Pregnancy Hotlines
Domestic Violence Hotlines
General Crisis Intervention Hotlines
Mental Health Hotlines
Sexual Assault Hotlines
Suicide Prevention Hotlines
Original Source: University of New Mexico, Center for Development and Disability
Last Updated: 11/7/2018

Farmington, NM

Organization Name: NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
Address: 2800 Farmington Avenue
Farmington, NM 87401
Phone: 505-327-5316
Toll Free Phone: 833-333-7233
Fax: 505-599-9680
Services Provided: Statewide Central Intake SCI is a hotline that receives reports of child abuse, neglect and exploitation. SCI is a unit within the New Mexico Children, Youth & Families Department/Protective Services Division. SCI operates 24 hours a day, 7days a week. Anyone who suspects that a child has been abused or neglected or is in danger of abuse or neglect is strongly encouraged to call SCI.

Adapted Toys
Assistive Technology Training
Child Care Expense Assistance
Child Care Provider Referrals
Evaluation for Assistive Technology
Hearing Augmentation Aids
Household Related Public Assistance Programs
Prosthetics/Orthotics/Seating
Recreational Aids
Speech Aids
Sports/Leisure Aids
State Administered SSI Supplement Programs
Toys/Toy Loan
Original Source: University of New Mexico, Center for Development and Disability
Last Updated: 11/7/2018

Gallup, NM

Organization Name: NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
Address: 1720 East Aztec Avenue
Gallup, NM 87301
Phone: 505-863-9556
Toll Free Phone: 855-333-7233
Fax: 505-722-6976
Services Provided: CYFD Office covering McKinley county.

Adapted Toys
Assistive Technology Training
Child Care Expense Assistance
Child Care Provider Referrals
Evaluation for Assistive Technology
Hearing Augmentation Aids
Household Related Public Assistance Programs
Prosthetics/Orthotics/Seating
Recreational Aids
Speech Aids
Sports/Leisure Aids
State Administered SSI Supplement Programs
Toys/Toy Loan
Original Source: University of New Mexico, Center for Development and Disability
Last Updated: 11/7/2018

Santa Fe, NM

Organization Name: NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
Address: P.O. Drawer 5160
Santa Fe, NM 875025160
Phone: 505-827-7602
Toll Free Phone: 855-333-7233
Services Provided: A hotline that receives reports of abuse, neglect and exploitation of adults and the elderly. APS is a unit within the New Mexico Children, Youth & Families Department/Protective Services Division. Line operates 24 hours a day, 7 days a week. Anyone who suspects that an adult has been abused or neglected or is in danger of abuse or neglect is strongly encouraged to call APS.

Adapted Toys
Assistive Technology Training
Child Care Expense Assistance
Child Care Provider Referrals
Evaluation for Assistive Technology
Hearing Augmentation Aids
Household Related Public Assistance Programs
Prosthetics/Orthotics/Seating
Recreational Aids
Speech Aids
Sports/Leisure Aids
State Administered SSI Supplement Programs
Toys/Toy Loan
Original Source: University of New Mexico, Center for Development and Disability
Last Updated: 11/7/2018
Address: PO Drawer 5160
Santa Fe, NM 875025160
Phone: 505-841-6100
Toll Free Phone: 855-333-7233
Services Provided: Statewide Central Intake SCI is a hotline that receives reports of child abuse, neglect and exploitation. SCI is a unit within the New Mexico Children, Youth & Families Department/Protective Services Division. SCI operates 24 hours a day, 7days a week. Anyone who suspects that a child has been abused or neglected or is in danger of abuse or neglect is strongly encouraged to call SCI.

Adapted Toys
Assistive Technology Training
Child Care Expense Assistance
Child Care Provider Referrals
Evaluation for Assistive Technology
Hearing Augmentation Aids
Household Related Public Assistance Programs
Prosthetics/Orthotics/Seating
Recreational Aids
Speech Aids
Sports/Leisure Aids
State Administered SSI Supplement Programs
Toys/Toy Loan
Original Source: University of New Mexico, Center for Development and Disability
Last Updated: 11/7/2018