Hotlines, Child Abuse, Local

Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM). (AIRS RP-1500.1400-150)

If you know of a Service that should be listed but isn't, please Suggest a New Provider. If you find errors in a listing, please let us know by using the "Suggest an Edit" form on the provider's detail page.

NM

Albuquerque, NM

4501 Indian School Blvd, NE
Albuquerque, NM 87110
Phone: 505-841-6567
Organization Name: NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
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Address:
4501 Indian School Blvd, NE
Albuquerque, NM 87110
Phone: 505-841-6567
Toll Free Phone: 855-333-7233
Services Provided: Statewide Central Intake SCI is a hotline that receives reports of child abuse, neglect and exploitation. SCI is a unit within the New Mexico Children, Youth & Families Department/Protective Services Division. SCI operates 24 hours a day, 7days a week. Anyone who suspects that a child has been abused or neglected or is in danger of abuse or neglect is strongly encouraged to call SCI.

Sate Abuse/Neglect Agency
Source: University of New Mexico, Center for Development and Disability
Last Updated: 6/12/2020
Address:
7850 Jefferson St. Ne
Albuquerque, NM 87109
Phone: 866-821-9098
TDD: 855-227-5485
Toll Free Phone: 855-662-7474
Wheelchair Access: No Stairs in Service Delivery Areas
Services Provided: The New Mexico Crisis and Access Line NMCAL is a statewide mental health crisis line for anyone who resides in the State of New Mexico. It is the result of recommendations from the House Joint Memorial 17 Task Force. NMCAL is a centralized, single telephone number, answered by professional counselors 24-hours a day, 7 days a week, 365 days a year. Counselors have access to emergency workers if needed, are trained in assessing a crisis and responding with the least restrictive alternative. Additionally, callers are referred to resources local to them at the end of the call or by a follow up call by the next business day.

Child Abuse Hotlines
Crisis Intervention
Crisis Pregnancy Hotlines
Domestic Violence Hotlines
General Crisis Intervention Hotlines
LGBTQ Helplines
Mental Health Crisis Lines
Sexual Assault Hotlines
Suicide Prevention Hotlines
Source: University of New Mexico, Center for Development and Disability
Last Updated: 2/3/2020

Farmington, NM

2800 Farmington Avenue
Farmington, NM 87401
Phone: 505-327-5316
Organization Name: NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
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Address:
2800 Farmington Avenue
Farmington, NM 87401
Phone: 505-327-5316
Toll Free Phone: 833-333-7233
Fax: 505-599-9680
Services Provided: Statewide Central Intake SCI is a hotline that receives reports of child abuse, neglect and exploitation. SCI is a unit within the New Mexico Children, Youth & Families Department/Protective Services Division. SCI operates 24 hours a day, 7 days a week. Anyone who suspects that a child has been abused or neglected or is in danger of abuse or neglect is strongly encouraged to call SCI.

State Abuse/Neglect Agency
Child Abuse/Neglect Hotline
Source: University of New Mexico, Center for Development and Disability
Last Updated: 12/9/2019

Gallup, NM

Organization Name: NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
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Address:
1720 East Aztec Avenue
Gallup, NM 87301
Phone: 505-863-9556
Toll Free Phone: 855-333-7233
Fax: 505-722-6976
Services Provided: CYFD Office covering McKinley county.

Adapted Toys
Assistive Technology Training
Child Care Expense Assistance
Child Care Provider Referrals
Evaluation for Assistive Technology
Hearing Augmentation Aids
Household Related Public Assistance Programs
Prosthetics/Orthotics/Seating
Recreational Aids
Speech Aids
Sports/Leisure Aids
State Administered SSI Supplement Programs
Toys/Toy Loan
Source: University of New Mexico, Center for Development and Disability
Last Updated: 11/7/2018

Santa Fe, NM

PO Drawer 5160
Santa Fe, NM 875025160
Phone: 505-841-6100
Address:
PO Drawer 5160
Santa Fe, NM 875025160
Phone: 505-841-6100
Toll Free Phone: 855-333-7233
Services Provided: Statewide Central Intake SCI is a hotline that receives reports of child abuse, neglect and exploitation. SCI is a unit within the New Mexico Children, Youth & Families Department/Protective Services Division. SCI operates 24 hours a day, 7 days a week. Anyone who suspects that a child has been abused or neglected or is in danger of abuse or neglect is strongly encouraged to call SCI.
Source: University of New Mexico, Center for Development and Disability
Last Updated: 11/25/2019

Nationwide

14530 Sylvan Street
Van Nuys, CA 91411
Phone: 800-551-1300 Crisis Line: 800-551-1300
Organization Name: Children of the Night
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Address:
14530 Sylvan Street
Van Nuys, CA 91411
Phone: 800-551-1300
Crisis Line: 800-551-1300
Toll Free Phone: 800-551-1300
Fax: 818-908-1568
Email: llee@childrenofthenight.org
Eligibility: Sex trafficking victims. Shelter for ages 11 to 17 only.
Services Provided: Child sexual exploitation/sex trafficking hotline and 24 bed shelter for children who are involved in sex trafficking. Onsite school and college placement program. Online high school equivalency and English as a second language.
Source: MHP-Nationwide
Last Updated: 11/19/2019
461 Eighth Avenue
New York, NY 10001
Phone: 800-999-2929 Crisis Line: 800-999-2929
Organization Name: Covenant House
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Address:
461 Eighth Avenue
New York, NY 10001
Phone: 800-999-2929
Crisis Line: 800-999-2929
TDD: 800-999-9915
Toll Free Phone: 800-999-2929
Eligibility: Open to the public
Services Provided: A toll-free, confidential crisis hotline which helps youth in need gain immediate access to crisis and counseling services. Also a resource for parents seeking guidance about difficult family situations or for those trying to locate a runaway child.
Source: Nationwide Suggest Providers Queue
Last Updated: 11/13/2019