Hotlines, Child Abuse, Local

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Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM). (AIRS RP-1500.1400-150)

Service Legend
Local Service
Statewide Service: Provides online resources, telehealth, or service at a satellite office.
Nationwide Service: Provides online resources, telehealth or services at a regional/national headquarters location.
Statewide Provider
Crisis Line: 855-333-7233
P.O. Drawer 5160
Santa Fe, NM 87502
Statewide Provider
Crisis Line: 855-333-7233
Address:
P.O. Drawer 5160
Santa Fe, NM 87502
Service Categories:
Email: CYFD.Comments@state.nm.us
Services Provided:

Statewide Central Intake SCI is a hotline that receives reports of child abuse, neglect and exploitation. SCI is a unit within the New Mexico Children, Youth & Families Department/Protective Services Division. SCI operates 24 hours a day, 7 days a week. Anyone who suspects that a child has been abused or neglected or is in danger of abuse or neglect is strongly encouraged to call SCI. It is important for every person to take child abuse and neglect seriously, to be able to recognize when it happens, and to know what to do when it happens. Call CYFD’s Statewide Central Intake (SCI) at 1-855-333-SAFE [7233] or #SAFE from a cell phone if it is suspected that child maltreatment is occurring.

Source: University of New Mexico, Center for Development and Disability
Last Updated: 9/26/2022