Hotlines, Domestic Violence, Local

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Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via the telephone, email, live chat and/or instant message (IM). (AIRS RP-1500.1400-200)

STATE HEALTH INSURANCE PROGRAM SHIP-ALTSD, NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD View on Map

2550 Cerrillos Road
Santa Fe, NM 87505

Service Categories:

www.nmaging.state.nm.us

Organization Name: NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD
(Show others in Organization)

Address:

2550 Cerrillos Road

Santa Fe, NM 87505

Toll Free Phone: 800-432-2080

Service Categories:

URL: http://www.nmaging.state.nm.us

Wheelchair Access: Ramps

Services Provided: Wide array of state wide free services for seniors 60+ and disabled adults, including: advocacy, health insurance, benefits counseling, job training, job placement, nursing home resident rights advocacy, legal referral, senior centers nutrition, transportation, recreation, Medicare fraud project, volunteer programs.

Adult Protective Intervention/Investigation
Adult Protective Services
Assistive Technology Information
Bathroom Modification Services
Comprehensive Information and Referral
Domestic Violence Hotlines
Elder/Dependent Adult Abuse Reporting
Health/Disability Related Support Groups
Home Improvement/Accessibility
Individual Advocacy
Information and Referral
Job Training Formats
Legal Counseling
On the Job Training
Prescription Drug Discount Cards
Prescription Drug Patient Assistance Programs
Prescription Expense Assistance
Protection and Advocacy for Individuals with Disabilities
Specialized Information and Referral
Utility Assistance

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	11/7/2018

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NEW MEXICO LONG TERM CARE OMBUDSMAN PROGRAM-ALTSD, NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD View on Map

2550 Cerrillos Road
Santa Fe, NM 87505

Service Categories:

www.nmaging.state.nm.us/the-long-term-care-ombudsman-program.aspx

Organization Name: NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD
(Show others in Organization)

Address:

2550 Cerrillos Road

Santa Fe, NM 87505

Toll Free Phone: 866-451-2901

Service Categories:

URL: http://www.nmaging.state.nm.us/the-long-term-care-ombudsman-program.aspx

Services Provided: Provides advocacy and complaint investigations for long term care residents and in-home advocacy for residents who have transitioned from a facility to home and community based services. The department's Long-Term Care Ombudsman Program provides a voice for the residents of long-term care facilities. The ombudsmen carry the wishes and complaints of the residents to the facility's management. On some occasions, however, the ombudsman can play a life-saving role by reporting the abuse, neglect or exploitation to state authorities and being directly involved in an ensuing investigation.

Adult Protective Intervention/Investigation
Adult Protective Services
Assistive Technology Information
Bathroom Modification Services
Comprehensive Information and Referral
Domestic Violence Hotlines
Elder/Dependent Adult Abuse Reporting
Health/Disability Related Support Groups
Home Improvement/Accessibility
Individual Advocacy
Information and Referral
Job Training Formats
Legal Counseling
On the Job Training
Prescription Drug Discount Cards
Prescription Drug Patient Assistance Programs
Prescription Expense Assistance
Protection and Advocacy for Individuals with Disabilities
Specialized Information and Referral
Utility Assistance

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	11/7/2018

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ADULT PROTECTIVE SERVICES APS-ALTSD, NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD View on Map

APS Division Office
625 Silver Sw, Suite 400
Albuquerque, NM 87102
Phone: 505-841-4502

Service Categories:

www.nmaging.state.nm.us/Adult_ProtectiveServices.aspx

Organization Name: NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD
(Show others in Organization)

Address:

APS Division Office

625 Silver Sw, Suite 400

Albuquerque, NM 87102

Phone: 505-841-4502

Toll Free Phone: 866-654-3219

Service Categories:

URL: http://www.nmaging.state.nm.us/Adult_ProtectiveServices.aspx

Wheelchair Access: Designated Parking

Services Provided: The Department's Mission is to promote the independence and dignity of adults and persons living with disabilities, and their families, by offering services that support autonomy, health, safety, economic well-being, cultural diversity, community involvement, and personal responsibility, thereby enabling them to live on their own terms in their own communities.If you suspect an adult is being abused, exploited, or neglected,make a report to Adult Protective Services Statewide Intake toll free in New Mexico at 866-654-3219, or 505-476-4912 in Santa Fe or outside New Mexico.

Adult Protective Intervention/Investigation
Adult Protective Services
Assistive Technology Information
Bathroom Modification Services
Comprehensive Information and Referral
Domestic Violence Hotlines
Elder/Dependent Adult Abuse Reporting
Health/Disability Related Support Groups
Home Improvement/Accessibility
Individual Advocacy
Information and Referral
Job Training Formats
Legal Counseling
On the Job Training
Prescription Drug Discount Cards
Prescription Drug Patient Assistance Programs
Prescription Expense Assistance
Protection and Advocacy for Individuals with Disabilities
Specialized Information and Referral
Utility Assistance

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	12/7/2020

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MEDBANK PROGRAM-ALTSD, NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD View on Map

2550 Cerrillos Road
Santa Fe, NM 87505
Phone: 505-476-4846

Service Categories:

www.nmaging.state.nm.us/adrc.aspx

Organization Name: NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD
(Show others in Organization)

Address:

2550 Cerrillos Road

Santa Fe, NM 87505

Phone: 505-476-4846

Toll Free Phone: 800-432-2080

Fax: 505-476-4710

Service Categories:

URL: http://www.nmaging.state.nm.us/adrc.aspx

Services Provided: Wide array of state wide free services for seniors 60+ and disabled adults, including: advocacy, health insurance, benefits counseling, job training, job placement, nursing home resident rights advocacy, legal referral, senior centers nutrition, transportation, recreation, Medicare fraud project, volunteer programs.

Adult Protective Intervention/Investigation
Adult Protective Services
Assistive Technology Information
Bathroom Modification Services
Comprehensive Information and Referral
Domestic Violence Hotlines
Elder/Dependent Adult Abuse Reporting
Health/Disability Related Support Groups
Home Improvement/Accessibility
Individual Advocacy
Information and Referral
Job Training Formats
Legal Counseling
On the Job Training
Prescription Drug Discount Cards
Prescription Drug Patient Assistance Programs
Prescription Expense Assistance
Protection and Advocacy for Individuals with Disabilities
Specialized Information and Referral
Utility Assistance

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	11/7/2018

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SENIOR EMPLOYMENT PROGRAM-ALTSD, NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD View on Map

2550 Cerrillos Road
Santa Fe, NM 87505
Phone: 505-476-4799

Service Categories:

www.nmaging.state.nm.us

Organization Name: NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD
(Show others in Organization)

Address:

2550 Cerrillos Road

Santa Fe, NM 87505

Phone: 505-476-4799

Toll Free Phone: 866-451-2901

Service Categories:

URL: http://www.nmaging.state.nm.us

Services Provided: Provides employment for seniors age 55 and older who meet certain eligibility criteria.

Adult Protective Intervention/Investigation
Adult Protective Services
Assistive Technology Information
Bathroom Modification Services
Comprehensive Information and Referral
Domestic Violence Hotlines
Elder/Dependent Adult Abuse Reporting
Health/Disability Related Support Groups
Home Improvement/Accessibility
Individual Advocacy
Information and Referral
Job Training Formats
Legal Counseling
On the Job Training
Prescription Drug Discount Cards
Prescription Drug Patient Assistance Programs
Prescription Expense Assistance
Protection and Advocacy for Individuals with Disabilities
Specialized Information and Referral
Utility Assistance

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	11/7/2018

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CHILDREN YOUTH AND FAMILIES CYFD ADULT SERVICES, NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD View on Map

625 Silver SW
Albuquerque, NM 87102
Phone: 505-841-4500

Service Categories:

www.cyfd.org

Organization Name: NEW MEXICO CHILDREN, YOUTH AND FAMILIES DEPARTMENT CYFD
(Show others in Organization)

Address:

625 Silver SW

Albuquerque, NM 87102

Phone: 505-841-4500

Fax: 505-841-4520

Service Categories:

URL: http://www.cyfd.org

Services Provided: Statewide Central Intake SCI is a hotline that receives reports of child abuse, neglect and exploitation. SCI is a unit within the New Mexico Children, Youth & Families Department/Protective Services Division. SCI operates 24 hours a day, 7days a week. Anyone who suspects that a child has been abused or neglected or is in danger of abuse or neglect is strongly encouraged to call SCI. Provides case management, day care, home care attendent, and substantiated cases.

Adult Protective Services
Domestic Violence Hotlines

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	1/27/2013

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CARLSBAD BATTERED FAMILIES SHELTER View on Map

PO Box 2396
Carlsbad, NM 88221
Phone: 575-885-4615

Service Categories:

carlsbadshelter.com/

Address:

PO Box 2396

Carlsbad, NM 88221

Phone: 575-885-4615

Fax: 575-887-0179

Service Categories:

URL: http://carlsbadshelter.com/

Wheelchair Access: Ramps

Services Provided: Provides shelter, counseling, and advocacy for victims of domestic violence and their children. Also provides peer counseling, domestic abuse intervention groups for perpetrators, and support groups for women.

Abuse Counseling/Therapy
Anger Management
Community Shelters
Crisis Shelter
Domestic Violence Hotlines
Domestic Violence Shelters
Emergency Shelter
Family Counseling
Family Counseling Agencies
Family Crisis Shelters
Individual Advocacy
Individual Counseling/Therapy
Self Advocacy Support
Talklines/Warmlines

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	12/13/2019

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ESPERANZA SHELTER FOR BATTERED FAMILIES View on Map

3130 Rufina Street
Santa Fe, NM 87507
Phone: 505-474-5536

Service Categories:

www.esperanzashelter.org/

Address:

3130 Rufina Street

Santa Fe, NM 87507

Phone: 505-474-5536

Fax: 505-474-5826

Service Categories:

URL: http://www.esperanzashelter.org/

Wheelchair Access: Ramps

Services Provided: Provides anonymous residential shelter and a continuum of services for victims of domestic violence in Santa Fe County. Provides non-residential counseling for offenders and survisors of domestic violence

Abuse Counseling/Therapy
Anger Management
Community Shelters
Crisis Shelter
Domestic Violence Hotlines
Domestic Violence Shelters
Emergency Shelter
Family Counseling Agencies
Family Crisis Shelters
Group Counseling/Therapy
Individual Counseling/Therapy
Talklines/Warmlines

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	12/13/2019

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LA CASA, INC. View on Map

800 South Walnut Street
PO Box 2463
Las Cruces, NM 88001
Phone: 575-526-9513

Service Categories:

www.lacasainc.org/

Address:

800 South Walnut Street

PO Box 2463

Las Cruces, NM 88001

Phone: 575-526-9513

Fax: 575-526-8542

Service Categories:

URL: http://www.lacasainc.org/

Wheelchair Access: Ramps

Services Provided: Provides counseling and a safe place for victims of domestic violence and their children. Provides nonresidential counseling, children's counseling, legal services, and men's program- all victims or perpetrators of domestic violence.

Abuse Counseling/Therapy
Domestic Violence Hotlines
Family Counseling
Individual Counseling/Therapy
Information and Referral

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	12/11/2019

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ENLACE COMUNITARIO View on Map

2425 Alamo SE
Albuquerque, NM 87106
Phone: 505-246-8972

Service Categories:

www.enlacenm.org/

Address:

2425 Alamo SE

Albuquerque, NM 87106

Phone: 505-246-8972

Fax: 505-246-8973

Service Categories:

URL: https://www.enlacenm.org/

Wheelchair Access: Designated Parking

Services Provided:

Confidential support services for Spanish Speaking and/or immigrant victims of domestic violence and their children. They include individual and group therapy, life skills classes including parenting and ESL, case management and legal advocacy services. Limited legal representation in domestic civil cases.

Case/Care Management
Domestic Violence Hotlines
Domestic Violence Support Groups
Parenting Education
Parenting Skills Classes
Spouse/Intimate Partner Abuse Counseling/Therapy

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	12/17/2020

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COMMUNITY AGAINST VIOLENCE View on Map

945 Salazar
Taos, NM 87571
Phone: 575-758-8082

Service Categories:

www.taoscav.org

Address:

945 Salazar

Taos, NM 87571

Phone: 575-758-8082

Fax: 575-758-4051

Service Categories:

URL: http://www.taoscav.org

Services Provided: Provides crisis intervention to adults, children and families at risk due to domestic violence, early intervention services, community outreach and education through staff and volunteers, aimed at raising community awareness regarding sexual and domestic violence.

Abuse Counseling/Therapy
Adult Sexual Assault Prevention
Child Sexual Assault Prevention
Counseling for Children Affected by Domestic Violence
Crisis Intervention
Domestic Violence Hotlines
Domestic Violence Intervention Programs
Domestic Violence Shelters
Domestic Violence Support Groups
Emergency Shelter
Family Violence Prevention
Information and Referral
Sexual Assault Counseling
Sexual Assault Hotlines
Sexual Assault Prevention

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	2/3/2020

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HOME FOR WOMEN AND CHILDREN View on Map

P.O. Box 1805
Shiprock, NM 87420
Phone: 505-368-5124

Service Categories:

homeforwomenandchildren.com/

Address:

P.O. Box 1805

Shiprock, NM 87420

Phone: 505-368-5124

Fax: 505-368-5129

Service Categories:

URL: http://homeforwomenandchildren.com/

Services Provided: Ya'at'eeh'...Greetings! We are a domestic violence and sexual assault shelter located on the Navajo Reservation in Shiprock, New Mexico. We have served the entire Navajo reservation, which covers approximately 26,000 square miles for 32 years. The program also serves all of the Four Corners area, New Mexico, Arizona, Colorado, and Utah.

Crisis Intervention
Domestic Violence Hotlines
Domestic Violence Shelters
Family Counseling
Family Support Centers/Outreach
Group Counseling/Therapy
Health Education
Individual Advocacy
Individual Counseling/Therapy
Parenting Education
Safety Education Programs
Talklines/Warmlines
Women's Advocacy Groups

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	2/4/2020

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NEW MEXICO COALITION AGAINST DOMESTIC VIOLENCE View on Map

1210 Luisa Street, Suite 7
Santa Fe, NM 87505
Phone: 505-246-9240

Service Categories:

nmcadv.org/

Address:

1210 Luisa Street, Suite 7

Santa Fe, NM 87505

Phone: 505-246-9240

TDD: 800-787-3224

Toll Free Phone: 800-799-7233

Service Categories:

URL: http://nmcadv.org/

Services Provided: Established in 1979 and incorporated on May 15, 1981, New Mexico Coalition Against Domestic Violence NMCADV has been working to achieve a coordinated local, regional, and statewide response to domestic violence. The Coalition members, affiliates, and supporters are committed to ending domestic violence in New Mexico.

Domestic Violence Hotlines
Information and Referral

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	12/16/2019

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FAMILY CRISIS CENTER OF SAN JUAN COUNTY View on Map

208 E. Apache Street
Farmington, NM 87401
Phone: 505-325-3549

Service Categories:

www.familycrisiscenternm.org/

Address:

208 E. Apache Street

Farmington, NM 87401

Phone: 505-325-3549

Toll Free Phone: 888-440-9192

Fax: 505-325-7803

Service Categories:

URL: http://www.familycrisiscenternm.org/

Services Provided: Domestic violence shelter and crisis intervention serving women, children, and boys ages 15 and under.

Abuse Counseling/Therapy
Crisis Intervention
Domestic Violence Hotlines
Domestic Violence Shelters
Emergency Shelter
Family Counseling
Family Crisis Shelters
Family Violence Prevention
Group Counseling/Therapy
Individual Counseling/Therapy
Mental Health Support Services
Parenting Education
Sexual Assault Counseling
Sexuality Counseling
Shelter Information Lines
Specialized Counseling/Therapy Services
Spouse/Intimate Partner Abuse Counseling/Therapy
Transitional Housing/Shelter

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	12/13/2019

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VALENCIA SHELTER FOR VICTIMS OF DOMESTIC VIOLENCE View on Map

Belen, NM 87002
Phone: 505-864-3202

Service Categories:

www.valenciashelterservices.org/index.html

Address:

Belen, NM 87002

Phone: 505-864-3202

Fax: 505-864-8138

Service Categories:

URL: http://www.valenciashelterservices.org/index.html

Services Provided: 24-hour help line, Emergency shelter, and children's therapy, adult counseling men & women, drug, and alcohol counseling, transitional program, outreach, violence intervention program, supervised visitations, and supervised exchanges.

Abuse Counseling/Therapy
Anger Management
Community Shelters
Crisis Shelter
Domestic Violence Hotlines
Domestic Violence Shelters
Emergency Shelter
Family Counseling
Family Counseling Agencies
Family Crisis Shelters
Individual Advocacy
Individual Counseling/Therapy
Self Advocacy Support
Talklines/Warmlines

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	1/30/2020

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ALBUQUERQUE FAMILY ADVOCACY CENTER View on Map

625 Silver Ave SW Suite 200
Albuquerque, NM 87102
Phone: 505-243-2333

Service Categories:

www.cabq.gov/albuquerque-family-advocacy-center/about-the-family-advocacy-center

Address:

625 Silver Ave SW Suite 200

Albuquerque, NM 87102

Phone: 505-243-2333

Service Categories:

URL: https://www.cabq.gov/albuquerque-family-advocacy-center/about-the-family-advocacy-center

Services Provided: The Albuquerque Family Advocacy Center is a safe, secure and caring environment that focuses on the needs of victims of interpersonal crime. The center is committed to providing victims of domestic violence, child abuse, sexual assault and their families with a safe setting to assist in addressing and overcoming the trauma of their experience and break the cycle of violence that destroys families.

Abuse Counseling/Therapy
Crime Victim/Witness Counseling/Therapy
Criminal Temporary Protective Orders
Crisis Intervention
Domestic Violence Hotlines
Family Violence Prevention
In Person Crisis Intervention
Sexual Assault Counseling
Sexual Assault Hotlines
Sexual Assault Prevention
Sexual Assault Treatment
Spouse/Intimate Partner Abuse Counseling/Therapy
Stalking/Harassment Orders

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	6/3/2020

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HAVEN HOUSE View on Map

PO Box 15611
Rio Rancho, NM 87174
Phone: 505-896-4869

Service Categories:

www.havenhouseinc.org/About_Haven_House/about.html

Address:

PO Box 15611

Rio Rancho, NM 87174

Phone: 505-896-4869

TDD: 800-526-7157

Fax: 505-896-2528

Service Categories:

URL: http://www.havenhouseinc.org/About_Haven_House/about.html

Wheelchair Access: No Stairs in Service Delivery Areas

Services Provided: Crisis Intervention for Single Parent Families Headed by Mothers, Domestic Violence Shelters for Women, Family Violence Counseling, Family Violence Prevention, Legal Services for Women, Transitional Case/Care Management for Women. Service summary:- 24 hour crisis support- information about the court system- assistance with restraining orders- accompanying victims to court hearings- referrals to social service agencies, legal assistance and individual counseling-shelter to house up to 25 women and children

Domestic Violence Hotlines
Domestic Violence Shelters
Domestic Violence Support Groups
Shelter Information Lines
Spouse/Intimate Partner Abuse Counseling/Therapy
Transitional Housing/Shelter

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	12/9/2019

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BATTERED FAMILIES SERVICES INC. View on Map

207 S Strong Drive
Gallup, NM 87301
Phone: 505-722-7483

Service Categories:

Address:

207 S Strong Drive

Gallup, NM 87301

Phone: 505-722-7483

Toll Free Phone: 800-634-4508

Fax: 505-722-9355

Service Categories:

Services Provided: Domestic violence agency.

Abuse Counseling
Anger Management
Crisis Intervention
Domestic Violence Hotlines
Domestic Violence Shelters
Family Counseling
Family Counseling Agencies
Specialized Information and Referral
Spouse/Intimate Partner Abuse Counseling
Talklines/Warmlines
Transitional Housing/Shelter

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	12/13/2019

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EL REFUGIO, INC. View on Map

800 S. Robert Street
Silver City, NM 88061
Phone: 575-538-2125

Service Categories:

www.eridv.org/

Address:

800 S. Robert Street

Silver City, NM 88061

Phone: 575-538-2125

Toll Free Phone: 888-538-2125

Fax: 575-538-0495

Service Categories:

URL: https://www.eridv.org/

Wheelchair Access: Full Wheelchair Access

Services Provided:

Emergency domestic violence shelter, 24/7, crisis hotline, victim advocact department, play therapist, adult therapist, DVOTI classes for offenders, child coordinator. Community outreach and education. All services are free.

Crisis Shelter
Domestic Violence Hotlines
Domestic Violence Shelters
Emergency Shelter
Issue Advocacy

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	3/18/2021

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OPTION, INC.-DOMESTIC VIOLENCE SHELTER View on Map

200 N. Dalmont Street
Hobbs, NM 88240
Phone: 575-397-1576

Service Categories:

www.optioninc.org

Address:

200 N. Dalmont Street

Hobbs, NM 88240

Phone: 575-397-1576

Fax: 575-397-3640

Service Categories:

URL: http://www.optioninc.org

Wheelchair Access: No Stairs in Service Delivery Areas

Services Provided: In the 35 years of its existence, Option, Inc. has looked for innovative ways to influence the families experiencing domestic violence by providing services to children, services to offenders as well as expanding the core services to victims. All individuals seeking assistance from Option, Inc. are treated with non-judgment and respect without regard to race, ethnicity, religion, gender, age and sexuality as they try to change the abusive patterns that have defined their lives. Creating opportunities for change is not always an easy task, but with the assistance and support of the local community, Option, Inc. continues to grow and assess its programs for impact and progress. In maintaining this fluidity in the expanded programs offered, Option, Inc. will continue to be a leader in southeast New Mexico in the services provided for victims and families of domestic violence.

Clothing
Crisis Intervention
Crisis Shelter
Domestic Violence Hotlines
Domestic Violence Shelters
Emergency Shelter
Group Advocacy
Individual Advocacy
Safe Houses
Transitional Housing/Shelter

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	1/9/2019

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ROBERTA'S PLACE-DOMESTIC VIOLENCE PROGRAM AND SHELTER View on Map

807 Roosevelt
PO Box 7304
Grants, NM 87020
Phone: 800-799-7233

Service Categories:

www.robertasplace.net/4801.html

Address:

807 Roosevelt

PO Box 7304

Grants, NM 87020

Phone: 800-799-7233

TDD: 800-799-7233

Fax: 505-287-7205

Service Categories:

URL: http://www.robertasplace.net/4801.html

Wheelchair Access: Access w/o Special Facilities

Services Provided: Roberta's Place is a non-profit organization and does not charge for any services provided for the victims and their children which includes but not limited to, counseling, education, intervention, emergency shelter, case management, legal advocacy, and support groups. Roberta's Place works closely with community groups, law enforcement agencies, courts, schools, tribal groups, and social service organizations to educate, reduce and eliminate the incidence of Domestic Violence. Our program provides community education in the school and other community service organizations to provide awareness and education to all aspects of the community.

Abuse Counseling/Therapy
Clothing
Congregate Meals/Nutrition Sites
Domestic Violence Hotlines
Domestic Violence Shelters
Emergency Food
Specialized Information and Referral
Spouse/Intimate Partner Abuse Counseling/Therapy
Talklines/Warmlines

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	2/3/2020

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AGING AND DISABILITY RESOURCE CENTER-ALTSD ADRC, NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD View on Map

2550 Cerrillos Road
Santa Fe, NM 87505
Phone: 505-476-4846

Service Categories:

www.nmaging.state.nm.us/adrc.aspx

Organization Name: NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD
(Show others in Organization)

Address:

2550 Cerrillos Road

Santa Fe, NM 87505

Phone: 505-476-4846

TDD: 505-476-4937

Toll Free Phone: 800-432-2080

Fax: 505-476-4710

Service Categories:

URL: http://www.nmaging.state.nm.us/adrc.aspx

Services Provided:

ADRC Can help you find out about: -Long-term care options-Medicare/Medicaid Help-Social Security-Veterans services-Homemaker assistance-Home modifications-Prescription Drug assistance-CoLTS-C Waiver Registry-Senior Centers-Independent Living centers-Legal Services-Transportation-Home-Delivered Meals-Assisted Living and Long-Term Care Facilities-Respite Care-Other Caregiver Resources-And much more! We also provide information and assistance, long-term counseling options, Benefits counseling, Health care fraud prevention, Prescription Drug Assistance PDA, New Mexico Bill Payer Program, Adult Protective Services, New Mexico Social Services Resourse Directory, and Community Information and Educational Presentations. We're here to assist elders, persons with disabilities and caregivers to find services and resources to help them live well and independently. Visit our resource data base at www.nmresourcedirectory.org/

Adult Protective Intervention/Investigation
Adult Protective Services
Assistive Technology Information
Bathroom Modification Services
Comprehensive Information and Referral
Domestic Violence Hotlines
Elder/Dependent Adult Abuse Reporting
Health/Disability Related Support Groups
Home Improvement/Accessibility
Individual Advocacy
Information and Referral
Job Training Formats
Legal Counseling
On the Job Training
Prescription Drug Discount Cards
Prescription Drug Patient Assistance Programs
Prescription Expense Assistance
Protection and Advocacy for Individuals with Disabilities
Specialized Information and Referral
Utility Assistance

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	2/4/2021

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NEW MEXICO CRISIS AND ACCESS LINE View on Map

7850 Jefferson St. Ne
Albuquerque, NM 87109
Phone: 866-821-9098

Service Categories:

www.nmcrisisline.com

Address:

7850 Jefferson St. Ne

Albuquerque, NM 87109

Phone: 866-821-9098

TDD: 855-227-5485

Toll Free Phone: 855-662-7474

Service Categories:

URL: http://www.nmcrisisline.com

Wheelchair Access: No Stairs in Service Delivery Areas

Services Provided: The New Mexico Crisis and Access Line NMCAL is a statewide mental health crisis line for anyone who resides in the State of New Mexico. It is the result of recommendations from the House Joint Memorial 17 Task Force. NMCAL is a centralized, single telephone number, answered by professional counselors 24-hours a day, 7 days a week, 365 days a year. Counselors have access to emergency workers if needed, are trained in assessing a crisis and responding with the least restrictive alternative. Additionally, callers are referred to resources local to them at the end of the call or by a follow up call by the next business day.

Child Abuse Hotlines
Crisis Intervention
Crisis Pregnancy Hotlines
Domestic Violence Hotlines
General Crisis Intervention Hotlines
LGBTQ Helplines
Mental Health Crisis Lines
Sexual Assault Hotlines
Suicide Prevention Hotlines

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	2/3/2020

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CENTENNIAL CARE WAIVER PROGRAM, NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD View on Map

2550 Cerillos Road
Santa Fe, NM 87505

Service Categories:

www.nmaging.state.nm.us/adrc.aspx

Organization Name: NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD
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Address:

2550 Cerillos Road

Santa Fe, NM 87505

Toll Free Phone: 800-432-2080

Service Categories:

URL: http://www.nmaging.state.nm.us/adrc.aspx

Services Provided: Wide array of state wide free services for seniors 60+ and disabled adults, including: advocacy, health insurance, benefits counseling, job training, job placement, nursing home resident rights advocacy, legal referral, senior centers nutrition, transportation, recreation, Medicare fraud project, volunteer programs.

Adult Protective Intervention/Investigation
Adult Protective Services
Assistive Technology Information
Bathroom Modification Services
Comprehensive Information and Referral
Domestic Violence Hotlines
Elder/Dependent Adult Abuse Reporting
Health/Disability Related Support Groups
Home Improvement/Accessibility
Individual Advocacy
Information and Referral
Job Training Formats
Legal Counseling
On the Job Training
Prescription Drug Discount Cards
Prescription Drug Patient Assistance Programs
Prescription Expense Assistance
Protection and Advocacy for Individuals with Disabilities
Specialized Information and Referral
Utility Assistance

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	11/7/2018

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DOMESTIC VIOLENCE RESOURCE CENTER DVRC, INC. View on Map

625 Silver Sw, 2nd Floor
Albuquerque, NM 87102
Phone: 505-248-3165

Service Categories:

dvrcnm.org

Address:

625 Silver Sw, 2nd Floor

Albuquerque, NM 87102

Phone: 505-248-3165

Fax: 505-248-3196

Service Categories:

URL: http://dvrcnm.org

Services Provided: We exist to make a positive impact in the lives of adult and child victims in order to break the cycle of domestic abuse and violence. DVRC focuses on crisis intervention, safety, education and empowerment with all victims of domestic violence, including community members with low to moderate income.

Abuse Counseling/Therapy
Adolescent/Youth Counseling/Therapy
Case/Care Management
Counseling for Children Affected by Domestic Violence
Domestic Violence Hotlines
Domestic Violence Intervention Programs
Group Counseling/Therapy
Individual Counseling/Therapy
Parenting Education

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	12/13/2019

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NEW MEXICO AGING & LONG-TERM SERVICES DEPARTMENT ALTSD-ALBUQUERQUE, NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD View on Map

Parks Building
1015 Tijeras NW, Suite 200
Albuquerque, NM 87102
Phone: 505-222-4500

Service Categories:

www.nmaging.state.nm.us

Organization Name: NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD
(Show others in Organization)

Address:

Parks Building

1015 Tijeras NW, Suite 200

Albuquerque, NM 87102

Phone: 505-222-4500

Toll Free Phone: 866-842-9230

Fax: 505-222-4526

Service Categories:

URL: http://www.nmaging.state.nm.us

Services Provided: Wide array of state wide free services for seniors 60+ and disabled adults, including: advocacy, health insurance, benefits counseling, job training, job placement, nursing home resident rights advocacy, legal referral, senior centers nutrition, transportation, recreation, Medicare fraud project, volunteer programs.

Adult Protective Intervention/Investigation
Adult Protective Services
Assistive Technology Information
Bathroom Modification Services
Comprehensive Information and Referral
Domestic Violence Hotlines
Health/Disability Related Support Groups
Home Improvement/Accessibility
Individual Advocacy
Information and Referral
Job Training Formats
Legal Counseling
On the Job Training
Prescription Drug Discount Cards
Prescription Drug Patient Assistance Programs
Prescription Expense Assistance
Protection and Advocacy for Individuals with Disabilities
Specialized Information and Referral
Utility Assistance

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	11/27/2019

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NEW MEXICO AGING & LONG-TERM SERVICES DEPARTMENT ALTSD-LAS CRUCES, NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD View on Map

Palms Office Complex
2407 W. Picacho, Suite B2
Las Cruces, NM 88007
Phone: 575-647-2023

Service Categories:

www.nmaging.state.nm.us

Organization Name: NEW MEXICO AGING & LONG TERM SERVICES DEPARTMENT ALTSD
(Show others in Organization)

Address:

Palms Office Complex

2407 W. Picacho, Suite B2

Las Cruces, NM 88007

Phone: 575-647-2023

Toll Free Phone: 800-762-8690

Service Categories:

URL: http://www.nmaging.state.nm.us

Services Provided: Wide array of state wide free services for seniors 60+ and disabled adults, including: advocacy, health insurance, benefits counseling, job training, job placement, nursing home resident rights advocacy, legal referral, senior centers nutrition, transportation, recreation, Medicare fraud project, volunteer programs.

Adult Protective Intervention/Investigation
Adult Protective Services
Assistive Technology Information
Bathroom Modification Services
Comprehensive Information and Referral
Domestic Violence Hotlines
Health/Disability Related Support Groups
Home Improvement/Accessibility
Individual Advocacy
Information and Referral
Job Training Formats
Legal Counseling
On the Job Training
Prescription Drug Discount Cards
Prescription Drug Patient Assistance Programs
Prescription Expense Assistance
Protection and Advocacy for Individuals with Disabilities
Specialized Information and Referral
Utility Assistance

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	11/27/2019

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NEW MEXICO COALITION AGAINST DOMESTIC VIOLENCE View on Map

2340 Alamo Avenue Se, Suite 120
Albuquerque, NM 87106
Phone: 505-246-9240

Service Categories:

www.nmcadv.org/

Address:

2340 Alamo Avenue Se, Suite 120

Albuquerque, NM 87106

Phone: 505-246-9240

TDD: 800-787-3224

Toll Free Phone: 800-799-7233

Service Categories:

URL: https://www.nmcadv.org/

Services Provided: Established in 1979 and incorporated on May 15, 1981, New Mexico Coalition Against Domestic Violence NMCADV has been working to achieve a coordinated local, regional, and statewide response to domestic violence. The Coalition members, affiliates, and supporters are committed to ending domestic violence in New Mexico.

Domestic Violence Hotlines
Information and Referral

Source:	University of New Mexico, Center for Development and Disability
Last Updated:	2/3/2020

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Love is Respect, National Domestic Violence Hotline View on Map

Washington, DC
Phone: 737-225-3150

Service Categories:

www.loveisrespect.org/

Organization Name: National Domestic Violence Hotline
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Address:

Washington, DC

Phone: 737-225-3150

Text: 866-331-9474

TDD: 866-331-8453

Toll Free Phone: 866-331-9474

Service Categories:

URL: https://www.loveisrespect.org/

Eligibility: No restrictions

Services Provided: Engages, educates, and empowers young people to prevent and end abusive relationships by offering support, information, referrals, and advocacy to those youth who have questions or concerns about their dating relationships, regardless of sexual orientation (including LGBTQ). Utilizes free and confidential phone, live chat, and texting services, which are available all year 24/7.

Dating Abuse Hotlines
Specialized Information and Referral

Source:	Nationwide Suggest Providers Queue
Last Updated:	11/13/2020

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StrongHearts Native Helpline View on Map

PO Box 22293
Saint Paul, MN 55122
Phone: 844-762-8483

Service Categories:

www.strongheartshelpline.org/

Address:

PO Box 22293

Saint Paul, MN 55122

Phone: 844-762-8483

Toll Free Phone: 844-762-8483

Service Categories:

Email: info@strongheartshelpline.org

URL: https://www.strongheartshelpline.org/

Eligibility: American Indian or Alaska Native.

Services Provided: Offers a free, safe, and confidential helpline for American Indians and Alaska Natives affected by domestic violence and dating violence.; Provides peer to peer support, crisis intervention, assistance with personalized safety planning, domestic violence information and education, and referrals to local, culturally appropriate resources.

Source:	Nationwide Suggest Providers Queue
Last Updated:	1/7/2020

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