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Problem Reporting

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Programs that accept fraud- or problem-reporting or complaints with various issues, including government programs and businesses

Service Legend
Local Service
Statewide Service: Provides online resources, telehealth, or service at a satellite office.
Nationwide Service: Provides online resources, telehealth or services at a regional/national headquarters location.
NM DOH Group Home Complaint Hotline, NM Department of Health (DOH) View on Map
Statewide Provider
1190 S. St. Francis Drive
Santa Fe, NM 87505
Statewide Provider
Organization Name: NM Department of Health (DOH)
(Show others in Organization)
Address:
1190 S. St. Francis Drive
Santa Fe, NM 87505
Toll Free Phone: 800-752-8649
Service Categories:
Problem Reporting
URL: https://www.nmhealth.org/contact/report/
Services Provided:

Report incidents or concerns with long-term care facilities and hospitals. Report suspected abuse, neglect and exploitation of adults receiving services through the Developmental Disabilities and Mi Via Waivers. Their mission is to promote health and wellness, improve health outcomes, and assure safety net services for all people in New Mexico. Services include Birth and Death certificates, Medical Cannabis program, Women Infants, and Children (WIC), Immunization program, Health Facility Licensing & Certification, and Developmental Disabilities.
Source: University of New Mexico, Center for Development and Disability
Last Updated: 12/12/2022
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Longterm Care Ombudsman
1015 Tijeras Ave NW # 200,
Albuquerque, NM 87102
Address:
1015 Tijeras Ave NW # 200,
Albuquerque, NM 87102
Toll Free Phone: 866-451-2901
Service Categories:
Problem Reporting
URL: https://nmaging.state.nm.us/protecting-adults/ombudsman/long-term-care-ombudsman
Services Provided:

Through regular visits to nursing homes and assisted living facilities, we help residents by: Advocating for Their Rights, Investigating Complaints, Helping to Resolve Concerns, Ensuring They Receive the Quality of Care They Deserve.
Source: University of New Mexico, Center for Development and Disability
Last Updated: 1/9/2023
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Aviation Consumer Protection Division’s Disability Hotline, U.S. Department of Transportation View on Map
Nationwide Provider
1200 New Jersey Avenue, SE
Washington, DC 20590
 Phone: 800-778-4838
Nationwide Provider
Organization Name: U.S. Department of Transportation
(Show others in Organization)
Address:
1200 New Jersey Avenue, SE
Washington, DC 20590
Phone: 800-778-4838
TDD: 800-455-9880
Toll Free Phone: 800-778-4838
Service Categories:
Problem Reporting
URL: https://www.transportation.gov/accessibility
Services Provided:

Provides assistance to air travelers who experience disability-related problems. Call DOT’s toll-free hotline for air travelers with disabilities 1-800-778-4838 or 1-800-455-9880 (TTY) to obtain assistance.  The hotline will provide general information about the rights of air travelers with disabilities, respond to requests for printed consumer information, and assist air travelers with disabilities with time-sensitive disability-related issues.  The hours for the hotline are 9 a.m. to 5 p.m. Eastern time, Monday through Friday, except federal holidays.
Source: MHP-Nationwide
Last Updated: 9/18/2022
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U.S. Food and Drug Administration View on Map
Nationwide Provider
10903 New Hampshire Ave
Silver Spring, MD 20993-0002
 Phone: 800-463-6332
Nationwide Provider
Address:
10903 New Hampshire Ave
Silver Spring, MD 20993-0002
Phone: 800-463-6332
Service Categories:
Problem Reporting
Public Health Services
URL: https://www.fda.gov/
Services Provided:

The FDA is responsible for protecting the public health by assuring the safety, efficacy, and security of human and veterinary drugs, biological products, medical devices, our nations food supply, cosmetics, and products that emit radiation. The FDA is also responsible for advancing the public health by helping to speed innovations that make medicines and foods more effective, safer, and more affordable; and helping the public get the accurate, science-based information they need to use medicines and foods to improve their health.
Source: Nationwide Suggest Providers Queue
Last Updated: 5/9/2022
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Office of Civil Rights, U.S. Department of Health and Human Services View on Map
Nationwide Provider
200 Independence Avenue, S.W.
Washington, DC 20201
 Phone: 800-368-1019
Nationwide Provider
Organization Name: U.S. Department of Health and Human Services
(Show others in Organization)
Address:
200 Independence Avenue, S.W.
Washington, DC 20201
Phone: 800-368-1019
Service Categories:
Problem Reporting
Email: ocrmail@hhs.gov
URL: https://www.hhs.gov/ocr/index.html
Services Provided:

Ensures that people have equal access to and receive services from US Department of Health & Human Services programs without facing unlawful discrimination, and enforces laws, regulations and processes complaints regarding the privacy and security of health information.COVID-19 UPDATE: following all CDC and state guidelines.

  • HIPAA Complaints
  • Constitutional/Civil Rights Groups
  • HIPAA Regulation
Source: Nationwide Suggest Providers Queue
Last Updated: 2/9/2023
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