If a person is having a life threatening emergency, call 911 immediately. If a person is experiencing any kind of emotional crisis, mental health or substance use concern, they can call the New Mexico Crisis and Access Line. The crisis line is available 24 hours a day, seven days a week. Interested parties can also call this TTY number: 1-855-227-5485. If interested parties have a hearing and speech impaired disability, dial 711 for relay. Interpretation is available for more than 200 languages on both the Crisis and Access Line and the Peer to Peer Warmline. The New Mexico Crisis and Access Line also offers the NM Connect Mobile App. NMConnect is here to close the gap by engaging people with immediate access to mental health professionals and resources. Interested parties can directly connect to a counselor, peer support worker, up-to-date resources for substance use, mental health services, and other community resources.

Provides behavioral services and outpatient counseling for children, youth and adults.

Services Include:

• Medication management
• Crisis intervention services
• Integrated behavioral health
• Multi-systemic therapy

The Bernalillo County Community Engagement Team (CET) program, operated by Youth Development, Inc. provides services for individuals that are experiencing a crisis situation due to behavioral health or substance abuse issues. CET will accept referrals 24 hours a day, 7 days a week to assist in stabilizing the client before the crisis escalates to the point the individual needs hospitalization or a higher level of care. Once a referral is made to CET, the Intake/MIS Manager or individual on call if an after hours referral will initiate contact with the potential client and begin the assessment of the situation and need for immediate care. A Peer Support Workers (PSW) will be assigned to meet with individuals and/or families in order to assist in stabilization. Referrals for longer term care will be made including behavioral health assessment and counseling.

Amistad Crisis Shelter is a short-term (14-30 days) program that provides residential services to youth, ages 12-17. The YDI Amistad Crisis Shelter operates 24 hours a day, 7 days a week, 365 days a year, and also offers a 24-hour hotline. It offers the following free services: short term residential shelter care, crisis intervention, assessment, counseling/therapy, recreational activities, life and social skills training, case management, educational/vocational assistance, job training skills and referral assistance. Amistad’s primary focus is to provide short term residential placement for runaway, homeless youth and youth experiencing a crisis necessitating short term shelter placement. Amistad’s primary goal is to support and reunite youth with their families. Aftercare services are also available once youth discharged from the program. The program has a 16-bed capacity.

Lesbian, Gay, Bisexual, Transgender, and Questioning (LGBTQ) Youth (13-24), or anyone in crisis

Provides 24/7 crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer & questioning (LGBTQ) young people under 25.

• LGBTQ2+ Helplines
• LGBTQ2+ Support Groups
• General Crisis Intervention Hotlines

Individuals and families affected by eating disorders.

Provides information and treatment options for eating disorders.