Family Support Services

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Programs that provide a wide variety of social services that are designed to support healthy family development, improve the family's ability to resolve problems and prevent the need for unnecessary placement of children in foster care, group homes, inpatient substance abuse or mental health treatment programs, residential training schools or other alternative environments when family problems reach crisis proportions. (AIRS PH-2360)

Service Legend
Local Service
Statewide Service: Provides online resources, telehealth, or service at a satellite office.
Nationwide Service: Provides online resources, telehealth or services at a regional/national headquarters location.
2300 Menaul Blvd NE
Albuquerque, NM 87107
Phone: 505-272-3000
Organization Name: University of New Mexico (UNM)
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Address:
2300 Menaul Blvd NE
Albuquerque, NM 87107
Phone: 505-272-3000
Fax: 505-272-2014
Email: CDD-AdminSupport@salud.unm.edu
Services Provided:

The UNM Center for Development and Disability (UNM CDD) serves children and adults with developmental, intellectual or physical disabilities throughout New Mexico. Programs include Autism Programs, Clinical Evaluations Programs, Early Childhood Programs, and other disability programs. The CDD also houses the Mi Via and Supports Waiver Consultant programs, the UNM CDD Information Network that provides resources to the community, and the Information Network Library. Services include home visits, screenings, evaluations, early intervention services, case management services and trainings.

Source: University of New Mexico, Center for Development and Disability
Last Updated: 10/3/2022
1605 Carlisle Blvd NE
Albuquerque, NM 87110
Phone: 505-262-0801
Address:
1605 Carlisle Blvd NE
Albuquerque, NM 87110
Phone: 505-262-0801
Fax: 505-262-0845
Email: info@AltaMiraNM.org
Services Provided:

Alta Mira provides a range of services to individuals who have been diagnosed with a disability, or who may be experiencing conditions which could cause a significant delay in their development. Families receive help and support to assist them in making sure their loved one reaches their full potential. Alta Mira provides both Early Childhood Services (for children age zero-three) and Family Support Services. Family Support Services include respite, family living, in-home living supports, community supports, Mi Via Waiver and exceptional family member program.

Source: University of New Mexico, Center for Development and Disability
Last Updated: 8/23/2022
PO Box 744
Farmington, NM 87499
Phone: 505-226-3073
Address:
PO Box 744
Farmington, NM 87499
Phone: 505-226-3073
Services Provided:

Navajo Family Voices is the Family Voices Affiliate Organization (FVAO) and Family-to-Family Health Information Center (F2FHIC) on the Navajo Nation. They are families of children and youth with extra health needs, providing help and support to other families on the Navajo Nation. They find resources & build partnerships among Diné families, health providers, schools, non-profits, and extended families. They also provide direct services in connecting families with resources and have an attorney on staff who can help with legal information.

Source: University of New Mexico, Center for Development and Disability
Last Updated: 9/22/2022
CARC, Inc View on Map
902 W Cherry Ln
Carlsbad, NM 88220
Phone: 575-887-1570
Address:
902 W Cherry Ln
Carlsbad, NM 88220
Phone: 575-887-1570
Email: info@carcinc.org
Services Provided:

CARC offers child and adult services including FIT and child development services, adult habilitation, work services, supported employment, nursing, money management, socialization, and opportunities for the Special Olympics. CARC also supports individuals throughout their life span and improves quality of life by providing transportation, therapy pool, on-call services, case management, crisis intervention, and other activities and life skills.

Source: University of New Mexico, Center for Development and Disability
Last Updated: 8/25/2022
EPICS View on Map
2201 Buena Vista Dr SE Unit 201
Albuquerque, NM 87106
Phone: 505-767-6630
Address:
2201 Buena Vista Dr SE Unit 201
Albuquerque, NM 87106
Phone: 505-767-6630
Email: melissaw@epicsnm.org
Services Provided:

We are a Community Parent Resource Center serving families who have Native American children with disabilities or developmental delays in NM, including those with special healthcare needs, and the professionals that work with them. We provide free community training for families in several topical areas such as Overview of IDEA, the IEP & IFSP Process, Record Keeping, Transition from Part C to Part B, Transition from High School, Transition from Middle School, Bullying, Parent Rights in both Part C & B, and Advocacy. Parents and Professionals can request training. We provide ongoing advocacy support, helping families make informed and relevant decisions best for their children and their family. We also provide parent-to-parent connections by matching parents with others who have or share similar experiences to provide advice, support, generate ideas, and create a stronger support system. We also have a resource library with computers and information on resources, topics, and networks.

Source: University of New Mexico, Center for Development and Disability
Last Updated: 8/29/2022
Statewide Provider
2501 Yale Blvd SE Suite 200
Albuquerque, NM 87106
Statewide Provider
Address:
2501 Yale Blvd SE Suite 200
Albuquerque, NM 87106
Toll Free Phone: 800-524-5176
Services Provided:

Parents Reaching Out (PRO) is a non-profit organization that works with parents, caregivers, educators, and other professionals to promote healthy, positive, and caring experiences for families and children. They provide support, training and tools for families and youth with disabilities or complex medical needs. They invite individuals to explore the many ways they can support and guide families through early childhood, educational, and healthcare needs.

Source: University of New Mexico, Center for Development and Disability
Last Updated: 9/27/2022
Statewide Provider
2300 Menual Blvd. NE
Albuquerque, NM 87107
Phone: 505-401-9328
Statewide Provider
Organization Name: University of New Mexico (UNM), Center for Development and Disability (CDD)
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Address:
2300 Menual Blvd. NE
Albuquerque, NM 87107
Phone: 505-401-9328
Fax: 855-260-3227
Email: cdd-supportswaiver@salud.unm.edu
Services Provided:

The CDD Supports Waiver program provides a Community Support Coordinator (CSC) for Medicaid Support Waiver participants of all ages as they manage their budget and plan for services. Supports Waiver services include assistive technology, customized community supports, employment supports, environmental modifications, homemaker/personal in-home care, non-medical transportation, respite, and vehicle modification. CSCs clearly explain the Support Waiver process, provide guidance as participants develop and implement their plan and budget, teach participants how to use computer systems and complete paperwork, help participants make informed decisions and troubleshoot issues.

Source: University of New Mexico, Center for Development and Disability
Last Updated: 10/3/2022
Statewide Provider
2300 Menaul Blvd NE
Albuquerque, NM 87107
Phone: 505-925-2499
Statewide Provider
Organization Name: University of New Mexico (UNM), Center for Development and Disability (CDD)
(Show others in Organization)
Address:
2300 Menaul Blvd NE
Albuquerque, NM 87107
Phone: 505-925-2499
Email: cdd-miviaconsultants@salud.unm.edu
Services Provided:

Mi Via, which means “my path,” “my way” or “my road,” is a Medicaid waiver service designed to assist participants with intellectual and developmental disabilities (I/DD) in managing their own services and supports. Mi Via is about participants choosing self-direction over home and community-based services, supports and goods within their approved plan and budget. Upon meeting medical and financial eligibility for Medicaid waiver services, a participant may choose Mi Via. UNM Center for Development and Disability (CDD) Mi Via Consultants program provides consultant services for Mi Via participants of all ages as they self-direct their plan for services and budget. Mi Via Consultants work with participants to clearly explain the Mi Via process, listen to needs, find options, and help participants make informed decisions. They provide guidance, support, and assistance as participants develop and implement their plan and budget, and teach participants how to use the computer systems and complete paperwork, trouble-shooting any issues that arise.

Source: University of New Mexico, Center for Development and Disability
Last Updated: 10/3/2022
Statewide Provider
2300 Menaul Blvd NE
Albuquerque, NM 87107
Phone: 505-272-1852
Statewide Provider
Organization Name: University of New Mexico (UNM), Center for Development and Disability (CDD)
(Show others in Organization)
Address:
2300 Menaul Blvd NE
Albuquerque, NM 87107
Phone: 505-272-1852
Email: HSC-AutismPrograms@salud.unm.edu
Services Provided:

The Autism Family and Provider Resource Team is part of the Autism Programs at UNM CDD . The statewide program focuses on supporting and serving individuals with autism spectrum disorder (ASD) and their families, caregivers, educators, and communities. Through phone or email, team members can assist with topics ranging from problem-solving individual issues to helping find resources online. In addition Autism Program trainings are available for a wide range of topics around ASD.

Source: University of New Mexico, Center for Development and Disability
Last Updated: 10/3/2022
Nationwide Provider
9605 Medical Center Dr Suite 280
Rockville, MD 20850
Phone: 240-403-1901
Nationwide Provider
Address:
9605 Medical Center Dr Suite 280
Rockville, MD 20850
Phone: 240-403-1901
Fax: 240-403-1909
Services Provided: We are a national family-run organization dedicated exclusively to helping children with mental health needs and their families achieve a better quality of life. Provide leadership to develop and sustain a nationwide network of family-run organizations. Focus the passion and cultural diversity of our membership to be a potent force for changing how systems respond to children with mental health needs and their families. Help policy-makers, agencies, and providers become more effective in delivering services and supports that foster healthy emotional development for all children.
Source: MHP-Nationwide
Last Updated: 1/6/2020
Nationwide Provider
P.O. Box 472
State College, PA 16804
Phone: 484-272-7368
Nationwide Provider
Address:
P.O. Box 472
State College, PA 16804
Phone: 484-272-7368
Email: memberinfo@p2pusa.org
Services Provided:

Emotional and informational support for families of children who have special needs, Parent to Parent-USA (P2P-USA) is a national nonprofit organization committed to assuring access and quality in Parent to Parent support across the country. This site highlights state's organizations that have parent to parent support as a core program and are committed to implementing evidence-based practices.

Source: MHP-Nationwide
Last Updated: 8/19/2020
Nationwide Provider
8161 Normandale Blvd.
Bloomington, MN 55437
Phone: 952-838-9000
Nationwide Provider
Address:
8161 Normandale Blvd.
Bloomington, MN 55437
Phone: 952-838-9000
Toll Free Phone: 800-537-2237
Services Provided: Champions for children with disabilities, Parent Advocacy Coalition for Educational Rights, PACER Center expands opportunities and enhances the quality of life of children and young adults with disabilities and their families. PACER is staffed primarily by parents of children with disabilities and works in coalition with 18 disability organizations. A significant Learning Center, Resources, and specifically for Students and Young Adults.
Source: MHP-Nationwide
Last Updated: 1/7/2020
Nationwide Provider
6512 23rd Ave NW, Unit 213
Seattle, WA 98117
Phone: 206-297-6368
Nationwide Provider
Address:
6512 23rd Ave NW, Unit 213
Seattle, WA 98117
Phone: 206-297-6368
Fax: 509-752-6789
Email: emilyholl@siblingsupport.org
Services Provided:

A national program dedicated to the interests of brothers and sisters of people with special health and developmental needs.

Provider Profiles:

A Kindering Center program

Source: MHP-Nationwide
Last Updated: 2/2/2021
Family Voices View on Map
Nationwide Provider
PO Box 37188
Albuquerque, NM 87176
Phone: 505-872-4774
Nationwide Provider
Address:
PO Box 37188
Albuquerque, NM 87176
Phone: 505-872-4774
Toll Free Phone: 888-835-5669
Fax: 505-872-4780
Services Provided: Family Voices is a national, nonprofit, family-led organization promoting quality health care for all children and youth, particularly those with special health care needs. Working with family leaders and professional partners at the local, state, regional, and national levels since 1992, Family Voices has brought a respected family perspective to improving health care programs and policies and ensuring that health care systems include, listen to, and honor the voices of families.
Provider Profiles: Family Voices does not provide financial aid and is not a direct service provider. Contact Family Voices in your state.
Source: MHP-Nationwide
Last Updated: 1/6/2020
Nationwide Provider
KS
Phone: 202-448-1448
Nationwide Provider
Organization Name: Kansas University
(Show others in Organization)
Address:
KS
Phone: 202-448-1448
Email: JHJP@dcqualitytrust.org
Eligibility: Persons with Developmental Disabilities and their families
Services Provided: Works to ensure that input is obtained from all relevant stakeholder groups including older adults, people with intellectual and developmental disabilities (I/DD), family members, advocates, professionals and providers.
Features a locator map to identify Developmental Disabilities statutes, presentations, and policy discussions. Resources library: Guardianship and Alternatives, Education and Transition Planning
Provider Profiles: A project of Quality Trust for Individuals with Disabilities, Burton Blatt Institute, Syracuse University, and Life Span Institute, University of Kansas (housing the Beach Center on Disability and the Kansas University Center on Developmental Disabilities)
Source: Medical Home Portal
Last Updated: 6/11/2020
Nationwide Provider
35 Halsey Street 4th Floor
Center for Parent Information and Resources
Newark, NJ 07102
Phone: 973-642-8100
Nationwide Provider
Address:
35 Halsey Street 4th Floor
Center for Parent Information and Resources
Newark, NJ 07102
Phone: 973-642-8100
Email: debra.jennings@spanadvocacy.org
Eligibility:

Those who serve families of children with disabilities

Services Provided: Website serves as a central resource of information and products to the community of Parent Training Information (PTI) Centers and the Community Parent Resource Centers (CPRCs), so that they can focus their efforts on serving families of children with disabilities.COVID-19 UPDATE: Continues to offer services through their website 24/7.

  • Planning/Coordinating/Advisory Groups
Source: MHP-Nationwide
Last Updated: 4/7/2022
Nationwide Provider
3573 South Waverly Road
Eaton Rapids, MI 48827
Phone: 800-424-8360
Nationwide Provider
Organization Name: Veterans of Foreign Wars of the United States
(Show others in Organization)
Address:
3573 South Waverly Road
Eaton Rapids, MI 48827
Phone: 800-424-8360
Toll Free Phone: 800-313-4200
Service Categories:
Email: info@vfwnationalhome.org
Eligibility: Veterans, current military members, descendants of VFW eligible veterans and their families. Must have children under the age of 18 in their custody.
Services Provided: An on-campus center located in Michigan that provides a productivity-based program open to eligible families of current military personnel, veterans, and descendants of members of the VFW and its Auxiliary. Participating families can be one or both parents with children under age 18 in their custody. Services may include case management, housing, childcare and other support so they can productively work toward goals for a better future.Helpline staff will assist callers with eligibility questions and find additional resources if not eligible.COVID-19 Update: Following all CDC and state guidelines.

  • Military Family Service/Support Centers
Source: Nationwide Suggest Providers Queue
Last Updated: 4/7/2022
Nationwide Provider
Address:
Service Categories:
Email: Connect@courageousparentsnetwork.org
Services Provided: Primarily online resource that supports families with seriously ill children through:
Education, information, and tools, to address parent's psychological and emotional issues
Community to connect families and minimize isolation
Advocacy for pediatric palliative care
Source: Nationwide Suggest Providers Queue
Last Updated: 4/2/2020
Nationwide Provider
PO Box 54
Okemos, MI 48805-0054
Phone: 517-381-1940
Nationwide Provider
Address:
PO Box 54
Okemos, MI 48805-0054
Phone: 517-381-1940
Fax: 866-290-5206
Services Provided:

Support group for Fatty Oxidation Disorders. Raises funds for Educational and Networking Services and Programs. Medical information, including information about newborn screening, and support resources.

Source: MHP-Nationwide
Last Updated: 8/19/2020
Nationwide Provider
P.O. Box 755
Perrysburg, OH 43552
Phone: 888-466-2948
Nationwide Provider
Address:
P.O. Box 755
Perrysburg, OH 43552
Phone: 888-466-2948
Toll Free Phone: 888-466-2948
Eligibility: Parents of children in the NICU, anticipating a difficult birth, or transitioning home
Services Provided:

Mission of Graham's Foundation is to support, comfort, inform, and guide families who experience a premature birth.

Programs:

Source: MHP-Nationwide
Last Updated: 8/19/2020
Hand to Hold View on Map
Nationwide Provider
13740 Research Blvd., Suite L5
Austin, TX 78750
Phone: 855-424-6428
Nationwide Provider
Address:
13740 Research Blvd., Suite L5
Austin, TX 78750
Phone: 855-424-6428
Toll Free Phone: 855-424-6428
Service Categories:
Email: info@handtohold.org
Services Provided:

Hand to Hold® helps families before, during, and after a NICU stay and infant loss by providing powerful resources for the whole family, and most importantly, one-on-one mentoring from someone who has been there.

Services:

  • Peer Support
  • Online Community
  • Resources (hospital, online, podcast)
Source: MHP-Nationwide
Last Updated: 8/19/2020
Nationwide Provider
Organization Name: Military Onesource
(Show others in Organization)
Address:
Phone: 800-342-9647
Toll Free Phone: 800-342-9647
Service Categories:
Eligibility: For military families with a special needs family member
Services Provided:

Online resource: A federal government web site, developed by the Educational Opportunities Directorate with support from Navy Lifelines, provides information for military families with special needs. It is designed to share information with military families on Department of Defense efforts and civilian community programs to support families with special needs within the military community.

Source: Nationwide Suggest Providers Queue
Last Updated: 9/4/2020
Nationwide Provider
P.O. Box 42049
Phoenix, AZ 85080-2049
Nationwide Provider
Address:
P.O. Box 42049
Phoenix, AZ 85080-2049
TDD: 866-690-0891
Toll Free Phone: 877-226-8749
Service Categories:
Email: triwest@triwest.com
Eligibility:

Serves western half of the United States.

Services Provided:

Provides for the health care needs of the military and Veteran communities.

Services Include:

  • Doctor locator
  • Pharmacy locator
  • TriCare service center locator for each state
Source: Nationwide Suggest Providers Queue
Last Updated: 8/30/2022